It’s important to practice safe and defensive cycling while riding Bike Chattanooga. If you are ever involved in an accident or have a problem with your bike during a trip, please call Customer Service at 1-888-925-4415. To ensure a safe and enjoyable ride, please take the following precautions:
WEAR A HELMET
Bike Chattanooga doesn’t provide helmets, but we strongly encourage all of our users to wear one. We’ve partnered with several Chattanooga bike retailers so users can purchase helmets and other accessories at discounted prices.
CHECK YOUR BIKE BEFORE YOU RIDE
Before getting on a bike, perform an ABC Quick Check. That’s A for Air, B for Brakes, and C for Chain. Tires should be firm meaning you shouldn’t be able to pinch the tire with your finger nor should the tire compress when you sit on the seat. You shouldn’t be able to pull or push the bike with both brakes engaged. Finally, check to make sure the chain is taut, rust free, and free of debris. If you notice a problem, please push the “Wrench” button on the handlebars and choose another bike.
USE BIKE LANES WHERE POSSIBLE
The City of Chattanooga has over 300 miles of bike friendly infrastructure. We encourage all Bike Chattanooga users to stick to these routes as often as possible. If you’re unsure where this infrastructure is, please refer to this map (download & zoom in to see specific roads) created by The City of Chattanooga Department of Transportation.
KEEP TO THE RIGHT
Always ride with the flow of traffic, not against it.
Defensive cycling is the best way to keep yourself safe on a bike. This means the rider always obeys traffic signals, stops at intersections, uses crosswalks (where available), and yields to pedestrians.
REFER TO YOUR HANDLEBARS
Forget what you’re supposed to do in a certain situation? Check the stem between your handlebars for some quick tips on how to stay safe on your bike.
Even if you have a Bluetooth device or headphones, please don’t call, text or use your phone while riding. Please study your route beforehand or stop when using GPS.
When participating in a group ride, always ride single file or two abreast. Also, be sure to use hand signals when possible.
Frequently Asked Questions
IS BIKE CHATTANOOGA SAFE?
While no form of transportation is risk-free, bike share has been designed with safety in mind. Our upright, cruiser-style bikes are built to be both durable and comfortable. Each bike has a bell, self-powered LED lights on the front basket and in the rear of the bike, and several reflectors to make sure it is easily seen by other people driving, walking or riding. When riding Bike Chattanooga, riders should stay alert to your surroundings – don’t ride with headphones. We strongly encourage all riders to wear a helmet to reduce the risk of head injury in the event of a crash.”
DO I HAVE TO WEAR A HELMET?
Although adults 16 years and older are not required by law to wear a helmet, all riders should wear a helmet to reduce the risk of head injury in case of an accident.
HOW DO I RIDE SAFELY IN THE CITY?
- Ride with traffic
- Obey all traffic signs and signals
- Yield to pedestrians
- Stay off sidewalks
- Never ride distracted
- Use hand signals
- Use hand signals when turning, and do not to weave in and out of traffic
WHERE CAN I RIDE BIKE CHATTANOOGA?
Bike Chattanooga riders may ride on streets, in bike lanes, and on greenways across Chattanooga. We discourage riders from using Bike Chattanooga on sidewalks, as this increases the risk of crashes at intersections and can pose safety issues for pedestrians.
IS THERE ANYTHING I SHOULD DO BEFORE STARTING A RIDE?
Adjust the seat for your height, press the brakes to gauge resistance, and check that the tires are inflated. Do not try to ride a Bike Chattanooga bike that appears appears damaged or out of order.