Frequently Asked Questions
What if Station full?
Lock the bike to itself with the cable lock near station. Press OK return.
Temporarily Locking Your Bike
During your rental, you may temporarily lock the bike outside of official Healthy Ride stations by using the cable lock. When you return to the bicycle, either enter in your 6-digit customer pin code or the bicycle unlock code located in the app or your rental text message. Hit OK. Until the bike is returned to an official station, time will continue to count against your 30 or 60 minutes.
Are you a ConnectCard User?
You can now get unlimited 15 minute trips using your Port Authority bus pass, also known as your ConnectCard. Visit any Healthy Ride kiosk to link your ConnectCard.