Do I get an Access Card with my Monthly Pass?
Access cards are not provided with a Monthly Pass purchase. You may request one for a $5 fee +tax.
To request an Access card, please contact customer service at 317-653-1947 or send an email to firstname.lastname@example.org.
How often is my credit card charged for Pacers Bikeshare fees?
For an $8 Day Pass, a user’s credit card is charged once to begin riding. The fee will be charged at the time of registration. If any usage fees have accrued, a second charge will be processed 48 hours after the end of the pass period.
For Annual and Monthly passes there will be an initial charge at the time of registration and thereafter there will be a monthly charge for usage fees on the first of each month for the duration of the pass. *(it can be tracked on the app now too)
How does Pacers Bikeshare determine the ending date for pass periods described as “daily”, “annual” and “monthly”?
Pass periods begin at the time of purchase. Daily passes expire 24 hours after they are purchased. Monthly passes expire 30 days from the date of purchase. Annual passes expire exactly 365 days from the date of purchase.
Can I buy a membership for someone as a gift?
Yes. You may purchase a Gift Certificate for an Annual Pass or a Monthly Pass, or by calling Customer Service at (317) 653-1947.
Once purchased through Paypal, you will receive a PDF gift certificate with a promo code redeemable for one Annual or Monthly Pass. The gift certificate will be sent to the email address provided.