Every member must have an active credit card on file in case any additional fees are incurred such as exceeding ride time in a given day, locking outside of a station or the service area, or for damage to or lose of bike. If your billing information or address changes, log into your BIKETOWN account, navigate to your user account page, select Memberships in the left side menu, click the green edit pencil and add your new credit card information.
Related Frequently Asked Questions
- What Can I do when I found an abandoned Biketown bike
- Why I can’t find a Biketown bike
- What should I do when I witnessed a bike theft
- Where I can lock my Biketown bike
- What Can I do if My Biketown bike is broken
- How to sign up Biketown from the app
- How to Find a Biketown Bike
- How to unlock and lock a Biketown bike
- How to Change the Password of BIKETOWN account
- How to Report a Biketown bike incident
